What is your style?
How much is Shipping?
I took my measurements wrong so now my outfit doesn't fit! What do I do?
How do I order in a specific size?
Can I request Custom Items and if so, what's the price?
Do you keep good contact?
Do you want me to send pics of my purchase in use?
Can I flyer for you
How do you determine your clothing prices?
Why don't you always use the same fabric?
Can I ask another question?
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This section defines all those helpful questions we want to ask and get answers to! If
you can't see answer to a specific question, simply drop me a
line. I'm always happy to help.
I consider my style a hybrid of other styles, the most prevalent one being lolita.
I am a fan of many kinds of fashion and try to incorporate them into my style. I consider myself
a Classic Lolita with influences in other styles.
In the US, shipping is generally $7-$15 and sent by Fedex or USPS, whichever is fastest,
safest and the least expensive. Anything bigger or heavier (dresses, multiple orders)
or needing priority shipping will have to be calculated out when the order is finished.
In these instances shipping will be paid separately from the initial bill.
All shipping is paid by the customer.
Outside the US orders will be sent by USPS.
If it is my fault it doesn't fit I will remake it gladly or give a partial refund to cover time.
Due to the nature of custom clothing, the money paid for fabric can not be returned unless the
garment is shipped back to me to resell. If you took your measurements incorrectly I cannot give
any refund, partial or other wise, but can remake it or resize it (within reason) for the
difference in cost of time.
I make EVERYTHING custom sized to your specifications. I need accurate
measurements so please make sure to check the measurements page if you
don't understand how to take your own. Please email me if you need help.
Yes. Yes you can. The thing about custom items is they
are more time consuming and therefore will cost more than something off the rack.
I know that custom streetwear and Lolita clothing are spendy, but
consumers have to realize that when an item of clothing is made from scratch
and the pattern is draped or drafted for each individual order, the
designer is actually supposed to charge for that time as well. In fact,
most couture designers start charging time from the minute they begin
the initial design. I know it seems expensive sometimes, but to stay in
business, it has to be. It is almost always less expensive than in
Japan, though. I also look at similar items on many other sites,
average the price and knock a bit off the price (if fabric costs
allow). Each item I make is a one of a kind item. It's made for you to
your measurements and specifications. I like making custom clothing best
because it's more personal that way :)
Yes, I return all emails within a few days.
If something goes wrong in timing or if something
comes up that lengthens the time between putting in and recieving your
order I'll contact you then, too.
I would LOVE pics for the gallery section! I love to keep an ongoing
portfolio/brag book for cons, also, I'm a big show-off and would love people to see what they can get!
Yes indeed! I can't be everywhere so when people offer to help me out by flyering, I give them little gifties in return. Email
me.
A lot of lolita, visual and j-fashion clothing is
obscenely expensive in Japan. This appears to be because
they use custom made fabrics and laces. I look at items that are
similar to what you want, then I average the price. I try to keep it
less than what it would cost in Japan, but sometimes, less expensive
fabric or not, it takes time to add embellishments and such. I take
half down for the cost of fabric and the rest at completion.
When you're a solo designer it doesn't actually pay to
buy a lot of one style of fabric. I usually buy enough for a few items
since by the time I make them, the season is over and it's time to move
on. Sadly, sometimes people request an item and the fabric has been
discontinued. When this happens, I work closely with them to pick a
fabric that says their personality and make it for them at no extra
cost.
In other instances, especially locally, someone comes to me with a pile
of fabric and says, "Make something out of this, please!"
That's why you'll sometimes see something in a fabric that doesn't
match the rest of the website.
Of course! We're here to help, and if the question is a common one, we'll even
add it to this section.
All content copyright © Samantha Rei, 1999-2010. All Rights Reserved.
If you have any questions, click below.
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